Our corporate office will be closed during these recognized company holidays. However our customer service will remain open.
New Years Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
customerservice@tel3.com
Questions on billing, credit card charges or any other customer service issues. Hours of operation: 7 days a week - 24 hours a day
smartplug@tel3.com
Questions on activating your card, account management or any other technical issues
customerservice@tel3.com
General questions or comments. If your question requires personal attention a representative will contact you shortly.
webmaster@tel3.com
Any Questions or Comments regarding our website, non-working links or typing errors.
marketing@tel3.com
Marketing and web promotion questions or comments. Please include your contact information and be as detailed as possible so that we may respond in an effective and timely manner.
theteam@tel3.com
TEL3 is always interested in new and innovative companies to work with. If you would like to partner with Tel3.com or if you have any new ideas please e-mail your contact information and a detailed message.
DISCLAIMER: No access fees, surcharges or any hidden fees. Using the TEL3 service from your cell phone may accumulate charges to your wireless bill by pressing the pound (#) key. For some wireless service providers, the pound key activates another line in which your wireless service connects the call for you instead of TEL3. In such cases, TEL3 is not responsible for any charge that may accrue onto your cell phone bill. A valid credit card is required to acquire service. Any and all Free Minutes Talk Time is only valid in the forty-eight (48) contiguous United States and Canada. All International Rates are subject to change without notice. Any and all Free Domestic Talk Time offers are only valid with a calling plan purchase. Government mandated taxes and fees may apply. FCC mandated payphone surcharges of sixty-nine ($0.69) cents per call may apply. Calls originating from a payphone are subject to FCC mandated payphone fees. Additional charges may apply for calls made from Alaska, Hawaii, Puerto Rico, Guam and other international destinations. All balances will expire in one (1) year of inactivity. Cancellation of Service: The customer is free to cancel the service at anytime. Customers must call TEL3 customer service to close their accounts.
